You will be given an estimated delivery date at checkout. Please contact us if your order is taking longer than expected to arrive.

You can read about our return and exchange policy here: https://www.urbanpaintsupplies.com/delivery-returns/

Contact us straight away via our contact form or direct email (email@urbanpaintsupplies.com) if you need to change your shipping address. 

You will be given tracking information once your payment has been completed and the shipment data has been passed to our delivery partners. You should receive your tracking code via email, if this isn’t the case please get in touch.

Contact us straight away if you’ve entered an incorrect shipping address. You can contact us via the contact form on this page or directly via email: email@urbanpaintsupplies.com

We currently only ship within the United Kingdom but will be adding more destinations in the near future.

Where possible all of your items will arrive in one package. Sometimes this might not always be possible. Where this isn’t possible we will endeavour to keep packaging and transit to a minimum.